Shipping Policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free shipping and handling on orders over $30
|
Shipping option |
Estimated delivery time |
Price |
|
Expedited Shipping (2 day) |
2 business days |
$9.99 |
|
Free Standard Shipping |
Calculated at checkout |
Free (With $30 and up purchase) |
|
Standard Shipping |
Calculated at checkout |
$4.99 |
Local delivery
We do not offer local delivery.
In-store pickup
We do not offer in-store pickup.
International Shipping
We offer international shipping to all countries except the ones listed below.
At this time, we do not ship to Russia.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
DHL Express |
Calculated at checkout |
Calculated at checkout |
|
USPS |
Calculated at checkout |
Calculated at checkout |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Socktopus Ink. is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at bob@socktopusink.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
As of right now, we only ship to P.O. boxes in the United States.
Refunds, returns, and exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at bob@socktopusink.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at bob@socktopusink.com.
